Remember when booking a holiday was easy? When someone else took care of everything? At Travel Counsellors, we’ll create a perfect holiday which is unique to you. Whatever you value most, we’ll find the experience that fits. We won’t list pages upon pages of identical package holidays. You won’t find a faceless search engine churning out confusing options. We offer a friendly, one to one travel service – a personal relationship with an experienced travel expert who cares about you and your journey. All you need to do now is simply ‘find a travel counsellor’ close to you and leave the rest to us.
Personal Service giving you the time, attention and support you really deserve.
Travel Experts with an average of 22 years of experience - over 1,300 worldwide.
Peace of mind from your first call - we take care of every part of your travel plan.
A great holiday means different things to different people. Whether it's sub-Saharan safaris or scuba-diving in South Asia, breakfast in the Big Apple or cocktails on Caribbean cruises, you should trust your trip to someone who knows exactly how you like it. By working to the smallest detail, your Travel Counsellor can deliver the most exceptional travel experience. But the clearest difference? That'll be the vivid memories you'll enjoy forever, from a trip built around you.
Your travel plan is as unique as you are - built from scratch to fit you perfectly
Wherever you're going, we've got up-to-the minute information to help your trip run smoothly
Every single penny of your booking is protected - no ifs, no buts, no maybes
As a family run, independent travel company, we're free to recommend the travel plan that best suits you
Who needs opening hours? Ask questions and get answers at any time
With a 96% Net Promoter Score, we're officially the best travel company in the world for Customer Satisfaction
...and your Travel Counsellor will start building your own vision of a dream holiday - sights, tastes and experiences
...while your Travel Counsellor searches hundreds of suppliers to transform your dream holiday into a reality
...book a travel plan which has been built around you - with the peace of mind that your money is 100% protected
You call the shots with none of the stress or hassle, and enjoy competitive rates on your uniquely personal holiday. We're sure you'll agree it's the best way to book travel.
Cheryl has been amazing time and time again for my work travel. There is nothing too hard and nowhere that she can’t find an affordable route. With almost every booking I have needed to change dates or time with very little notice, and this never seems...
Alex Johnstone, F Cubed (Aust) Pty Ltd, 16 January 2015
Suzie was recommended to me by my daughter. I was just going to organise the holiday myself but was persuaded to call her. Best thing I could have done! She is professional at all times and so very helpful. I am going away next year and know who I will...
Jackie T, QLD, 06 January 2015
Two months ago I travelled to Europe for the first time and I engaged Heidi to assist me with my travel plans. Being a novice to travelling overseas I wasn’t familiar with organising flights, accommodation and the intricacies to ensuring the holiday ran...
Luke Assigal, Melbourne, 04 December 2014
Tania is very professional and extremely knowledgable. Nothing is to much trouble. Always friendly and willing to help. A pleasure to deal with. I look forward to booking more trips with her in the near future.
Melinda Veal, Gisborne, 14 December 2014
Vanessa has been fantastic - so helpful and patient. I am grateful to have found her to help me with our European trip and have already recommended her to other friends.
Ingrid Puschmann Campbell, Westleigh, 19 January 2015
My wife Angela and I met with Suzanne last week to discuss plans for a holiday to celebrate our 20th Anniversary. With no idea of where we intended to go, Suzanne plucked the information out of us and has managed to shape a destination that neither one...
Gio Silanesu, Brisbane, 31 December 2014
Dear Lara I would like to thank you for your assistance in cancelling our Hamilton Island holiday, accommodation and flights which we had previously booked with you. Due to me being hospitalised prior to our holiday, we unfortunately had to cancel. Thank...
Susan Anderson, Aspendale, Vic, 16 January 2015
Great trip with no nasty surprises along the way. As always brilliant organizing by Kerrie thinking of every small detail. Great personal service and always keeps in touch & us up to date. Kerrie's a pleasure to deal with. Here's to many more trips together...
Ira Sutherland, Surfers Paradise, 13 January 2015
Will be booking my India flight with you too!!
Samantha Sampson, New Lambton, 05 December 2014
Karens service was exceptional.
Paul K, Golden Grove, 12 January 2015
Exceptional service, proficient and professional and very patient. Personalised service went above and beyond our expectations. Was able to meet our travel needs by meeting to our budget constraints.
Connie Passarella, Reservoir, 16 January 2015
Always a pleasure to deal with.
Chris Gleeson, Sydney, 20 January 2015
Julie Moore's attention to detail, personalised service, level of organisation and responsiveness was exemplary. Julie is an experienced agent who has travelled widely, so her personal knowledge, was first hand and authentic. Her customer service was...
Jenni Lewis, South Yarra, 05 January 2015
I would like to thank Kelly Bellion for taking care of all my recent travel arrangements and plans. Having Kelly take care of everything from flight bookings, accommodation and transfers enabled me to know things were in place with every attention to...
Paola Lapenna, Gold Coast, 05 January 2015
Kelly booked my month-long travel holiday in Australia. I was living there temporarily and so didn't really have the tools to make it what I wanted on my own - Kelly found options I never would have known existed. She made the whole search and booking...
megan hard, San Diego, 06 January 2015
Caroline Dowling-Masson – 5 star* booked a holiday to Bali for the hubby and me through Lara last year. I couldn't fault her customer service, the options she provided for us (within our budget) and the prompt service. I have had good and bad experiences...
Caroline Masson, Narre Warren North, 18 December 2014
Trish has always accommodated my wants, needs, and difficulties with having so many children finding us the best holidays :) I would definitely recommend her to family and friends. She is a great personality and very easy to talk to.
Sara Wood, Greystenes, 04 December 2014
Thrilled with the service we received from Kelly... who was attentive and swift in helping us to find the right accomodation for our holiday at a great price. Kelly was friendly, professional, and kept us well informed on the progress of our booking....
kerrie fergueson, Melbourne, 06 January 2015
Thank you so much Julie for all of your help and guidance. We had a fantastic trip but the organisation process was what made it so enjoyable. Julie made great recommendations and provided us with everything we needed. Will definitely be using her services...
Alexandra Papadopoulos, Melbourne, Vic, 23 January 2015
I have always appreciated the personal touch and professionalism provided by Sharon Wood in the past and look forward to continuing my association in the future when I retire and look to plan my travels then.
Garry Rowe, Adelaide, 19 December 2014
The level of customer service delivered by Suzie and her genuine interest in what we wanted out of the holiday was second to none - absolutely brilliant.
Nelson A, NSW, 13 January 2015
With independent access to hundreds of travel suppliers around the world, we can pick out exceptional offers with amazing added value. Take a look through our latest selections – but even if nothing catches your eye, let us know what you’re looking for and we'll do our best to find it for you!