Remember when booking a holiday was easy? When someone else took care of everything? At Travel Counsellors, we’ll create a perfect holiday which is unique to you. Whatever you value most, we’ll find the experience that fits. We won’t list pages upon pages of identical package holidays. You won’t find a faceless search engine churning out confusing options. We offer a friendly, one to one travel service – a personal relationship with an experienced travel expert who cares about you and your journey. All you need to do now is simply ‘find a travel counsellor’ close to you and leave the rest to us.
Personal Service giving you the time, attention and support you really deserve.
Travel Experts with an average of 22 years of experience - over 1,300 worldwide.
Peace of mind from your first call - we take care of every part of your travel plan.
A great holiday means different things to different people. Whether it's sub-Saharan safaris or scuba-diving in South Asia, breakfast in the Big Apple or cocktails on Caribbean cruises, you should trust your trip to someone who knows exactly how you like it. By working to the smallest detail, your Travel Counsellor can deliver the most exceptional travel experience. But the clearest difference? That'll be the vivid memories you'll enjoy forever, from a trip built around you.
Your travel plan is as unique as you are - built from scratch to fit you perfectly
Wherever you're going, we've got up-to-the minute information to help your trip run smoothly
Every single penny of your booking is protected - no ifs, no buts, no maybes
As a family run, independent travel company, we're free to recommend the travel plan that best suits you
Who needs opening hours? Ask questions and get answers at any time
With a 96% Net Promoter Score, we're officially the best travel company in the world for Customer Satisfaction
...and your Travel Counsellor will start building your own vision of a dream holiday - sights, tastes and experiences
...while your Travel Counsellor searches hundreds of suppliers to transform your dream holiday into a reality
...book a travel plan which has been built around you - with the peace of mind that your money is 100% protected
You call the shots with none of the stress or hassle, and enjoy competitive rates on your uniquely personal holiday. We're sure you'll agree it's the best way to book travel.
Andrew provides the best customer service that anyone could ask for. He's not only assertive but he ensures he keeps you in the loop with everything. I trust Andrew will do his best to keep us happy and I have followed him from the previous company...
Liz P., Templestowe, 15 October 2014
Tanja is super approachable and answers all our questions promptly and to our satisfaction.
David Burton, Sydney, 16 October 2014
I have highly recommended Trish to friends and acquaintances and all have been extremely happy with her services and have themselves passed her name on to their friends.
Lorraine Radburn, Wadalba, 12 October 2014
Carolyn, we want to thank you for your knowledge & experience with our holiday cruise to Hawaii. Your help transferring our short cruise to a lovely longer one was fantastic! Thanks for your advice & for making the change so easy for us. We used to book...
Jim Ballantyne, Adelaide, 15 October 2014
The most excellent, personalised, efficient and professional service I could possibly wish to receive. Thank you.
Graham C, Adelaide, SA, 14 October 2014
Andrew was super helpful over several weeks - I have a long lead time for this trip - he got me a great fare and plenty of useful information as well. Thanks so much Andrew!
Kirsten B, Brunswick, 15 October 2014
We live a long distance from Tanja, but have never found that to be any sort of complication in making our travel arrangements. Whatever request we make of her, Tanja is only too happy to respond. Her friendly, bubbly personality would encourage anyone...
Craig Barclay, Cairns, 20 October 2014
Only 2 more sleeps, thanks for all your help in arranging our holiday. Glad you are only a phone call away, I will send you our USA phone number once we have it, for those stressful little flight changes that they might do "again". "That will be your...
Robyn Grunwald, Cromer Heights, NSW, 31 October 2014
We found Tania's service very good. Even though I did book some of the accommodation, Tania was very attentive and supportive. Our flights were great and her suggestions were right on the money. All the tip bits were helpful one way or the other. I have...
Christine catlin, sunbury, 31 October 2014
I found Andrew to be very helpful, especially going back and checking/rechecking for best deals, availability etc for our large family of 6! He has done a fantastic job and I will definitely be asking for his help in the future, and recommending Andrew's...
Kate K., Hurstbridge, 15 October 2014
We were totally happy with Carolyn's booking - We soon saw that we had no need to be concerned about anything. She was always available whenever we had questions. We look forward to using her again. Barb Loman
Barb Loman, VISTA - South Australia, 14 October 2014
We booked our first big overseas trip with you because we were told how much you cared when booking someones holiday.We found you to be very thorough, caring and a lot of fun. You came up with ideas that made it so much easier for us. Everything was organised...
Tracey Dempster, Bairnsdale, 18 October 2014
Courtney is a pleasure to deal with. Nothing is too much trouble. Any questions or concerns that I have are always dealt with promptly and efficiently.
R Wilson, Brisbane, QLD, 15 October 2014
Hi Tanja - I had a most wonderful time on the cruise you booked for me. It was a pleasure to have you come to my home and organise everything from here. You are a truly caring professional travel counsellor. All of our flights and connections that...
Carol White, Newlands Arm , 16 October 2014
Hi Tanja, Thanks so much for all your help in arranging our trip, next year you are there whenever we ring and help with our enquiries.so thanks again. Look forward in seeing you in November. Take care, Cheryle & Linda
Cheryle Burton, Newlands Arm 3875, 16 October 2014
Trish is a great support for our business - always available when we need her and able to deal with crazy and last-minute requests. Has the initiative to know what is likely to be authorised and what is not
Cassidy Net-A-Porta, Melbourne & UK, 22 October 2014
I have really appreciated how well you try to get the best deal for Maurie and me when we have asked you to book a holiday for us. You always keep me informed on the deals available and to either take the ones being offered or wait because better ones...
Robyn Malycha, Gawler, 18 October 2014
I met Tanja a few years ago professionally and I was so impressed I have stayed with her. I like to be listened to when I am planning a trip and Tanja just seems to take into consideration what I want . However she still gives good advise about what would...
Lee Moon, Eagle Point, 16 October 2014
Whenever we need a travel agent, Suzzelle is the ONLY person we deal with! She is efficient, extremely helpful and willing to help with even the most bizarre or difficult enquiry. We recommend her to friends and colleagues and would not hesitate to pass...
Cheryl Brooks, Sydney, 20 October 2014
My fabulous trip, nothing I would change , it was so easy and stress free having the transfers, hotels were all great, Venice really quaint a little princess room. Have to think of where to go next, Thanks.
Pauline Doerfler, Peregian Springs, 23 October 2014
With Julie's professional assistance, we organised a wonderful journey through Russia, Czech Republic, Austria and Germany. Nothing was too much trouble for her when we were getting this all together. Julie helped us negotiate the Russian Visa maze...
Peter McGill, Lancefield, 16 October 2014
With independent access to hundreds of travel suppliers around the world, we can pick out exceptional offers with amazing added value. Take a look through our latest selections – but even if nothing catches your eye, let us know what you’re looking for and we'll do our best to find it for you!