Why book with us?

Why travel counsellors?

Personally Tailored To You

Taking the time to really get to know you, your Travel Counsellor can assemble your perfect holiday

Personal Travel Experts

We pool local knowledge from across the world, so the holiday we plan is the holiday you experience

Your Money's Safe

Your money is safe and secure, with our unique Financial Protection you can be at ease, knowing that your money is 100% protected from supplier failure, protecting every single booking

Award Winning

Customer satisfaction is our gold medal, we're also proud of our packed trophy cabinet

We're Global

With 1,400 Travel Counsellors in 7 countries, we're available at any time of the day or night, in any time-zone

Hear from our delighted customers

We've got the highest Customer Satisfaction score of any travel company in the world. Hear why our customers love booking with Travel Counsellors...

Watch Now

Personally tailored to you

You've already got a demanding lifestyle. Researching and booking a holiday shouldn't be a chore to add to your list. Your very own personal Travel Counsellor gives you a much simpler way to book and perfect travel plans, free from the stresses and headaches of the internet.

By getting to know you personally we'll build a detailed picture of the places you like to visit, and the things you love to do on holiday. Because we take the time to get to know you, we can deliver on our promises and create your perfect trip. It's a personal travel service which is unrivalled by any measure. And what makes us especially proud is that our customers see us as trusted friends long after their suntans have faded!

Every year, we receive so many stories from delighted customers that we're able to publish a book! Their inspirational tales range from surprise room upgrades, to reuniting a lost teddy bear with its family, to quite simply, the above and beyond.

It all goes to show the extraordinary lengths Travel Counsellors will go to make you happy with your holiday. We believe that's what personal service should mean.

It's just what we do. Every day. And that's what makes us very special.


Our Travel Counsellors have an average of 22 years of travel industry experience. We combine all that incredible knowledge together and share it out in a vast worldwide network. It means that for any destination, Travel Counsellors have the advice and recommendations of over 1,350 travel professionals at their fingertips. The result - a travel guide built by experts, for a holiday unique to you.

And because we're totally independent, with no ties to any travel providers, our advice is always impartial and honest. Your holiday will never be put together to please a corporate partner - it will always be built to suit you.


Nobody does financial protection like we do - it's a fact. From hotels to transfers, airport parking to flights (yes, even low cost airlines!). You don't need to worry about anything because, with Travel Counsellors, every hard-earned penny of your booking is completely safe and sound.

A recent survey revealed that 80% of travellers were confused about how their holidays were financially protected - we make things simpler:

No other travel company looks after your money in the same way we do.

    Award winning

    It's always nice to be recognised, especially when it's our customers doing the voting...


    We are a truly global company with offices in 7 countries across 5 continents. Due to the award-winning technology available to all of our 1350+ Travel Counsellors, they are connected to each other around the clock and can benefit from each other’s expert local knowledge. Our Travel Counsellors across the globe can help you with any travel arrangements, anywhere in the world.

    Manchester, UK

    Head office of 254 and
    893 Travel Counsellors

    Cork, IE

    Head office of 4 and
    60 Travel Counsellors


    11 Travel Counsellors

    Den Haag, NL

    Head office of 21 and
    165 Travel Counsellors

    Cape Town, SA

    Head office of 20 and
    139 Travel Counsellors

    Melbourne, AU

    Head office of 18 and
    133 Travel Counsellors

    Dubai, UAE

    Head office of 4 and
    41 Travel Counsellors

    Back To Top