We were very impressed with the prompt, efficient and caring service we received from Melanie. On our trip lots of people approached us for information they had not received from their travel agent. We were happy to pass on the thorough information Melanie had given us. We highly recommend Melanie and will only be using her as our travel agent again in the near future.
Mrs Deirdre Bartlett, Mudjimba
When you have a problem on a Saturday night at 10pm on a bank holiday weekend in Australia and Melanie answers the phone - that is unheard of in my experience. Better still by 8am on the Sunday morning a fax had arrived at our hotel resolving the problem completely allowing us to resume our 8 week tour of Australia unhindered. Where else can you get personal service like that?
Mr Martin Walne, Crowthorne, Berks, UK
Mel recently arranged a family holiday to Bali for 10 of us flying out from Cooktown and Sydney. Her communication along the way was exceptional. Her research into the best hotel for our needs and the complicated flight arrangements were done with ease. Mel has the most delightful personality and she is dedicated to going over and above the norm to get it right.
Mrs Hilary Camden, Saratoga
I was trying to plan my trip to France on the internet when I was told to get onto Melanie. What a fortunate stroke of luck! I really believed that I could do it all myself, but Melanie not only informed me about a better airfare but also a wonderful stopover at Reunion Island, a tropical paradise that I had never heard about. Thanks Melanie!
Miss Nicole Hope-Allan, Wagga Wagga
I have only booked one trip through Mel, however in this short time I found her approach to be engaging and extremely professional compared to other agents I have dealt with in the past, which assured me that my trip was well organised from woe to go. I will definitely arrange my next trip with Mel and look forward to dealing with her again!
Mrs Jodie Goodwin, Brisbane
My Customer Testimonials
We were very impressed with the prompt, efficient and caring service we received from Melanie. On our trip lots of people approached us for information they had not received from their travel agent. We... more
Mrs Deirdre Bartlett Mudjimba
When you have a problem on a Saturday night at 10pm on a bank holiday weekend in Australia and Melanie answers the phone - that is unheard of in my experience. Better still by 8am on the Sunday morning... more
Mr Martin Walne Crowthorne, Berks, UK
My Travel Map & Recent Travel Diaries
26th November 2009

22nd March 2006
