Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,700 caring travel professionals.
Every cent of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 24 years travel experience we have more than 1,700 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Lisa Davias
Sydney , 14 March 2018
Jacqui was quick to respond to our last minute request and, as always, was extremely knowledgable and helpful. She has taken all the hassle away from organising our travel leaving us to focus on work before we depart. I will definitely come to Jacqui next time we travel.
Sent in by Faye Zelenko
Phillidelphia USA , 14 March 2018
Jacqui was very enthusiastic and efficient! Her attention to detail was fabulous and her quick response to requests were refreshing!
Sent in by John Duns
Melbourne , 14 March 2018
The service provided by Jacqui has been above and beyond. She's added real value to our trips. I can't recommend her highly enough.
Sent in by Michelle Daniels
Waverly , 14 March 2018
Friendly, helpful, professional advice. Made sure to book me on the a380 as she assured me it was a far superior plane and I would have a much more enjoyable journey. She was knowledgeable and could offer advice. She made sure to ask for my frequent flyer number and to request seating of my choice.
Sent in by Nicholas Robinson
Brisbane, 21 February 2018
I've used Joel for both business and personal Travel Bookings. Joel makes booking very easy even when I'm being particularly indecisive. Appreciate his experience in the field and would recommend him to others in a heartbeat. Was also very impressed with The Travel Counsellors App where Joel made all our Travel documents easily available.
Sent in by Brian Bacon
Canberra, 15 February 2018
10/10 - Samantha was very helpful and the customer service was outstanding
Sent in by Helen Odonnell
Coogee, 14 March 2018
100%. In fact I already have to several people. Jacqui is now the only only person I will ever use for travel, she really listens to what you are asking for and really nailed our latest holiday brief, I thought I was asking the impossible, yet she still found it. And at Christmas time. She is an absolute pleasure to deal with, I particularly love that there is no pressure at all to book. Yet we have each time, because even after searching for hours on the internet she really does find us the best deal.
Sent in by Shani Banisti
Vaucluse , 14 March 2018
Amazing and very helpful and does her job to the max, didn't stop till I was happy! Thank you.
Sent in by L Galea
Seven Hills , 03 March 2018
Deborah was amazing she was prompt professional and made sure we got all we required for the holiday. I highly recommend her services! Very patient!
Sent in by Michelle Barker
Brisbane, 15 February 2018
James is our go-to agent ‘par excellence’. His professionalism, patience and commitment to personalised service is outstanding. We recommend him to colleagues & friends whenever we have the chance. Keep it up James! Michelle
Sent in by Rose Ferraloro
Perth, 15 February 2018
Nadine has been the best travel agent we have come across! With prompt service, suggestions and attention to detail. Would recommend her any day.
Sent in by Marja-Leena Penley
Craigburn Farm, 20 February 2018
A desperate mother trying to get her son back home from the other side of the world....just one phone call to Sharon and the flight was booked helping to reunite a family.
Sent in by Camilla Fiorini
, 19 February 2018
Tania has organised a number of trips for my family and everything has been planned exceedingly well. I’ve never had to worry about anything going wrong from the get-go. Her attention to detail is outstanding and she manages your holiday plans as if they were her own. She is very personable, professional and passionate and is always happy to go that extra step for you. Camilla Fiorini
Sent in by Jason Cameron
Dover Heights , 14 March 2018
Jacqui's "above-&-beyond" attitude never ceases to amaze me!
Sent in by Pippa R
Kotara, 15 February 2018
Lani listens to what you think you want from your trip, offers advice and then comes back with an itinerary of options. She has saved us hours of research and was spot on with her suggestions. We can’t wait for our trip to New Zealand! Thanks Lani, we’ll be raising a glass or two to you.
Sent in by S. Boyer
Martigny-Croix, 01 March 2018
We were very pleased with the holiday package that was proposed. Jennifer exceeded our expectations by finding us a hotel that fulfilled all of our requirements and was prompt to reply to our queries. She has also shown flexibility by adjusting our bookings due to last-minute changes from the airline company.
Sent in by Steve Beard
Blaxland, 01 March 2018
Jennifer was extremely patient with my husband and I. We changed our minds a few times and she was always polite and professional. Thanks Jennifer.
Sent in by Corey Price
Brisbane, 21 February 2018
Joel is a great young fellow. He was very professional and extremely helpful in booking my ski holiday to Canada. Will be recommending him to everyone. Thanks Joel couldn't have done it without you.
Sent in by Rachael Whyte
Redland Bay, 20 February 2018
Katie was fantastic from start to finish - very impressed! One of the best customer service experiences I’ve had.
Sent in by Lisa Myers
Rose Bay , 14 March 2018
Jacqui was unbelievably efficient and very good at communicating with me. Job well done!
Sent in by Irene Garland
Brisbane, 21 February 2018
We recently contacted Joel over a weekend to ask for his help and advise re booking international flights. He responded to our message almost immediately even though it was out of business hours. He has continued to provide excellent service. He is efficient, reliable and keeps in touch. We would definitely recommend using his services for your next holiday.