Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,700 caring travel professionals.
Every cent of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 24 years travel experience we have more than 1,700 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Debra B
Scotland Self Drive, 08 August 2019
Greetings Christine from a very relaxed and enriched Debra Bowman. We had a fabulous 5 weeks away and the 2.5 week roadtrip you had organised for us was a highlight. Our accommodation was of great quality, being a variety of starred hotels to quaint guesthouses. The hotel staff and hosts were all most welcoming and informative. Our car hire all went smoothly, as did the several ferries that was used. I want to sincerely thank you for a wonderful holiday you put together for us. We really enjoyed it seeing so many landscapes, cities, villages and animals. I saw my beloved highland cattle and got up close and personal with the puffins. I would not hesitate to recommend your service and look forward to seeing you again for future travel plans. A much more relaxed Deb Bowman.
Sent in by Jenny Callen
Canberra, 02 August 2019
Personal, thoughtful service which took the stress out of booking our holiday. would certainly recommend Michaela to friends looking for a similar travel service.
Sent in by Sara Pulman
Geelong, 09 August 2019
Great service, trustworthy and efficient. Thank you!
Sent in by Marilyn Letts
brisbane, 01 August 2019
Your service is exceptional, I thank you.
Sent in by Nicole Toole
Melbourne, 31 July 2019
We loved working with Jake and will have him on speed dial as we add more things to our itinerary
Sent in by Patrick Byron
Sydney, 05 August 2019
First Class Travel Agent - Karen helped us research, plan then book our family holiday. We were a bit nervous at first as we were planning to travel with 2 very young children in Thailand. Karen was always available and gave us some great recommendations for our holiday. She made sure we got all the best deals. Karen then further coordinated with the hotel and transfer staff to make sure all our requests were met. She was even checking in to make sure everything went to plan during the holiday. AAA service & the whole process was seamless. Thanks so much Karen.
Sent in by Maxine Worboys
Mornington, 30 July 2019
The service Susan provides goes well beyond all other agents we have used and have no hesitation in recommending her to friends and acquaintances.
Sent in by A. M.
Perth, 06 August 2019
Sid arranged my 40th birthday holiday, so I had fairly high expectations of having an amazing trip. Not only was the holiday brilliant, the whole travel experience was seamless due to Sid’s organization. She is extremely knowledgeable, easy to work with and genuinely wanted to ensure I had a fabulous holiday. Her attention to detail is what made the holiday, like ensuring that transfer vehicles were large enough to fit my 9ft surfboard (usually such a hassle when travelling), reminding me that my passport was due for renewal and providing me with an itinerary which made the whole experience stress-free. I would recommend Sidonie (Sid) Jones-McCallum without reservation to anybody who wants a seamless travel experience, so that you can focus on what’s important like enjoying your holiday.
Sent in by Ted Knez
Canberra, 09 August 2019
Michaela provided sound, sensible and welcome travel counselling and I'd have no hesitation going back to her when next I travel.
Sent in by A Harrison
Wilton NSW, 02 August 2019
Loren always gives us service that is prompt, informative and personal. We cannot recommend her highly enough.
Sent in by Carl and Liza Yabek
Melbourne, 01 August 2019
Thanks Bronwyn for your professionalism, consideration and attention to detail when organising our flights to South Africa and the incredible family holiday we enjoyed on Sentosa Island and at The Marina Bay Sands Hotel in Singapore. We didn’t have to worry about a thing and you really listened and understood what it was that we wanted from our 4 week getaway. Both Carl and I look forward to using your services again in the future!
Sent in by Russell Macumber
Melbourne, 01 August 2019
Super helpful, accommodating, flexible. Until we chatted to Jake, I actually wondered why people still use travel agents! There is soooo much info online, its great to have an experienced expert with the right connections to lean on for guidance and advice.
Sent in by M Stevens
Cooparoo, 03 August 2019
Andrew has always been very helpful, organised and has a good knowledge of his profession
Sent in by Caroline Kennedy-McCraken
Preston, 31 July 2019
This is the third time I have booked flights and planned a big trip with Trish. Hard to imagine doing such a thing without her support and expertise
Sent in by Jorge Cervantes
Melbourne, 07 August 2019
Best and only travel agent I would recommend. Thank you Melissa.
Sent in by Nicky De Villiers
Perth, 01 August 2019
Thank you Bronwyn for your excellent service in assisting us to find the best possible flights and dates for our Round the World trip next year. Appreciate all your effort and patience with us!
Sent in by G Mackeen
Holland Park West, 06 August 2019
Andrew was very attentive whenever I emailed questions, he was very honest and considerate of the kind of budget we were looking at and the kind of holiday we wanted. He managed to find an incredible deal and was very easy to communicate with. Very nice travel agent and great at what he does. Would highly recommend Andrew as your Travel Counsellor!!
Sent in by Liz Spencer
Gold Coast, 03 August 2019
Amazing service, even when I kept changing my mind and being difficult! I would recommend Laura to anyone who wants a professional, knowledgeable and honest travel agent who is also friendly and extremely patient.
Sent in by James H
Brunswick, 07 August 2019
Amazing service! Yuko had lots of great ideas and suggestions for my trip, as I was unsure of exactly what I wanted to do. Through Yuko's guidance, we came up with a plan of action. She did all the legwork and got my holiday booked. I will definitely book my next trip with her.
Sent in by Jennifer Blomeley
Geelong, 09 August 2019
If I could give Kate Trickett an 11 out of 10 I would do so. She has been excellent to deal with, very professional, precise and clear. Kate went that extra mile to get a really great value for money deal for us on a European River cruise. Which we really appreciated. I certainly would not use any other travel agent. We are hoping to book another trip with Kate in the near future and have already recommended Kate to a friend.
Sent in by James Bourke
Geelong, 09 August 2019
Kate is a very professional person to deal with we were extremely satisfied with the service we received.