Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,700 caring travel professionals.
Every cent of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 24 years travel experience we have more than 1,700 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by James H
Brunswick, 07 August 2019
Amazing service! Yuko had lots of great ideas and suggestions for my trip, as I was unsure of exactly what I wanted to do. Through Yuko's guidance, we came up with a plan of action. She did all the legwork and got my holiday booked. I will definitely book my next trip with her.
Sent in by Jorge Cervantes
Melbourne, 07 August 2019
Best and only travel agent I would recommend. Thank you Melissa.
Sent in by Patrick Byron
Sydney, 05 August 2019
First Class Travel Agent - Karen helped us research, plan then book our family holiday. We were a bit nervous at first as we were planning to travel with 2 very young children in Thailand. Karen was always available and gave us some great recommendations for our holiday. She made sure we got all the best deals. Karen then further coordinated with the hotel and transfer staff to make sure all our requests were met. She was even checking in to make sure everything went to plan during the holiday. AAA service & the whole process was seamless. Thanks so much Karen.
Sent in by Debra B
Scotland Self Drive, 08 August 2019
Greetings Christine from a very relaxed and enriched Debra Bowman. We had a fabulous 5 weeks away and the 2.5 week roadtrip you had organised for us was a highlight. Our accommodation was of great quality, being a variety of starred hotels to quaint guesthouses. The hotel staff and hosts were all most welcoming and informative. Our car hire all went smoothly, as did the several ferries that was used. I want to sincerely thank you for a wonderful holiday you put together for us. We really enjoyed it seeing so many landscapes, cities, villages and animals. I saw my beloved highland cattle and got up close and personal with the puffins. I would not hesitate to recommend your service and look forward to seeing you again for future travel plans. A much more relaxed Deb Bowman.
Sent in by Ted Knez
Canberra, 09 August 2019
Michaela provided sound, sensible and welcome travel counselling and I'd have no hesitation going back to her when next I travel.
Sent in by Jane F
McKinnon, 19 August 2019
Tania provides a tailored, personal travel experience that totally met and then superseded, our expectations. She has a wealth of experience and adventures to back up her knowledge. It was our dream holiday.
Sent in by James Bourke
Geelong, 09 August 2019
Kate is a very professional person to deal with we were extremely satisfied with the service we received.
Sent in by Sara Pulman
Geelong, 09 August 2019
Great service, trustworthy and efficient. Thank you!
Sent in by Lauren B
Kotara South, 13 August 2019
Amazing customer service, answered our 5000000000000 questions and made sure we chose the right cruise for all our needs. Would definitely recommend Lani!
Sent in by Jennifer Little
Miles, 13 August 2019
Mel was very prompt with responding to my questions and had my holiday organised within a few days of first contacting her. Mel listened to my requests and put everything in place accordingly. Great job.
Sent in by Jennifer Blomeley
Geelong, 09 August 2019
If I could give Kate Trickett an 11 out of 10 I would do so. She has been excellent to deal with, very professional, precise and clear. Kate went that extra mile to get a really great value for money deal for us on a European River cruise. Which we really appreciated. I certainly would not use any other travel agent. We are hoping to book another trip with Kate in the near future and have already recommended Kate to a friend.
Sent in by John Whelan
Melbourne, 16 August 2019
I posted a review in 2017 and I thought it would be helpful to update it. My wife and I have again engaged Julie for air travel to and from Europe and within Europe as well as a Baltic Sea cruise. I like to use Julie’s services as she is able to call upon her network to ensure that an accessible cabin is arranged, that the airlines approve travel with a mobility scooter and that we have minimised the barriers to international travel when you are disabled. This gives us great peace of mind. Plus Julie is so patient with all my changes of plans, something I greatly appreciate.
Sent in by M Stevens
Cooparoo, 03 August 2019
Andrew has always been very helpful, organised and has a good knowledge of his profession
Sent in by G Mackeen
Holland Park West, 06 August 2019
Andrew was very attentive whenever I emailed questions, he was very honest and considerate of the kind of budget we were looking at and the kind of holiday we wanted. He managed to find an incredible deal and was very easy to communicate with. Very nice travel agent and great at what he does. Would highly recommend Andrew as your Travel Counsellor!!
Sent in by Susan Dwyer
SYDNEY , 16 August 2019
Great service. We have booked a great cabin and cruise at a great price!
Sent in by Liz Spencer
Gold Coast, 03 August 2019
Amazing service, even when I kept changing my mind and being difficult! I would recommend Laura to anyone who wants a professional, knowledgeable and honest travel agent who is also friendly and extremely patient.
Sent in by Kerry Comerford
The Rocks, 18 August 2019
Already recommending you! Wonderful service - thank you!
Sent in by A. M.
Perth, 06 August 2019
Sid arranged my 40th birthday holiday, so I had fairly high expectations of having an amazing trip. Not only was the holiday brilliant, the whole travel experience was seamless due to Sid’s organization. She is extremely knowledgeable, easy to work with and genuinely wanted to ensure I had a fabulous holiday. Her attention to detail is what made the holiday, like ensuring that transfer vehicles were large enough to fit my 9ft surfboard (usually such a hassle when travelling), reminding me that my passport was due for renewal and providing me with an itinerary which made the whole experience stress-free. I would recommend Sidonie (Sid) Jones-McCallum without reservation to anybody who wants a seamless travel experience, so that you can focus on what’s important like enjoying your holiday.
Sent in by Miriam Van Lith
Charlotte Bay, 14 August 2019
Caroline was a wonder to work with, finding us a fabulous place to stay & even resolved a booking issue for us from the other side of the globe. We highly recommend Caroline for your next adventure! Miriam & John
Sent in by Grace Puglia
Brunswick, 15 August 2019
Eleonora is a very thorough and patient person. She leaves no stone unturned and would not change her for anyone. This is not the first time I have used Eleonora . She is wonderful. Thank you Eleonora for all you do
Sent in by Helen Fisher
Melbourne Educational Sector, 14 August 2019
Bronwyn was great sorting out corporate travel tickets for our Head of Commercial at the last minute. Excellent service!