Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,700 caring travel professionals.
Every cent of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 24 years travel experience we have more than 1,700 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Heidi Murray
Brisbane, 06 March 2020
Very prompt and friendly service
Sent in by L Breed
Brisbane, 09 March 2020
Katie is exceptionally knowledgeable when it comes to travel. Flights, accommodation, cruising,tours, Katie has a wealth of personal travel experiences and always remains up to date with information, processes, services etc. She works so that your travel experience is exactly what you want and most times she makes it even better.
Sent in by Gregory White
Oakleigh, 24 April 2020
Nothing is too much effort for Susan, she is very thorough with every aspect of her work and is always friendly and welcoming . Her follow up to any question or query is always impeccable.
Sent in by Ellen Shambrook
Somerville, 24 April 2020
Hi Travel Counsellors just would like to say my travel agent Susan Bradford just continues to give her 100% service. I am so happy with Susan always looking after our travel needs and always offers us the best in travel options and price. thanks you Susan.
Sent in by Jen Wells
Brisbane, 05 March 2020
Fast, personalised service! Love your work Mel. Thanks for all your help. Jen Wells & Family
Sent in by Matt Shaw
Launceston, Tas, 02 May 2020
Nel & I just wanted to let you know we greatly appreciate all the hard work you have done and just wanted to say THANK YOU. There is light at the end of the tunnel.
Sent in by Rachael M
Coburg, 09 March 2020
Very quick to get information and any changes is not an issue. Can ask questions at anytime and Yuko responds in a timely matter. I would and have recommended Yuko to my family and friends.
Sent in by Donna S
Traralgon, 11 March 2020
Andie always goes above and beyond. I lost my passport and money one day at the airport and she was on the phone to me informing me the best way to get my goods back. Andie is a wonderful travel agent
Sent in by David Threlfall
Melbourne, 28 May 2020
We recently returned home after our magnificent 7 week holiday that you organised for us. When you consider that we visited 15 cities, 33 arrivals and departures from airports and numerous mini tours, problems could have easily eventuated however, thanks to your attention to detail and professionalism, everything went like clockwork. We appreciate the effort and time you invested in planning our trip which started way back in January 2019. We had a wonderful time and awesome experiences many of which you recommended and coordinated. Thank you so much and we look forward to working with you again on our next trip.
Sent in by Samual Bateman
Brisbane, 09 June 2020
Mel has been absolutely awesome in helping us navigate our way through such an uncertain time and achieve our travel goals!
Sent in by Anne Gallagher
Orihuela, spain, 07 September 2020
It never occurred to me to use a travel agent/ consultant to organise my yearly trips back to Melbourne as I would usually go directly to fave airline, unfortunately covid kind of caught me out and I know had I not re- connected with Julie there's no way I would have made my trip this year as fave air line became complicated. Julie got me onto brilliant flight for great price and organized everything from hotels, return flight to Spain and lots of extras thrown in e.g preparing me for 2 week Sydney quarantine and then getting me to melb.,and information on where, when, how much for mandatory covid test before leaving Melbourne. So, now I'm so thrilled to have my own personal travel consultant, and if Julie can't make it happen nobody can. Brilliant!
Sent in by Jenna McDonald
Sydney, 10 March 2020
I like that Jake is so quick to reply and is a trustworthy source of information.
Sent in by Aaron Rudduck
Adelaide, 29 April 2020
Sam is always extremely helpful and prompt with any bookings I've made through Travel Counsellors. If there has been a problem, all I've needed to do was talk to her and it has been fixed straight away without question. She's a fantastic operator!
Sent in by Gillian Waring
Sydney, 03 April 2020
We are very happy that Deborah was able to rebook our holiday from 2020 to 2021 with a minimum of fuss, retaining our payments. Thank you Deborah for your patience dealing with a group of 8 Travellers.
Sent in by Jennifer McCarthy
McCrae, 24 April 2020
Sue is always knowledgeable, friendly and extremely helpful. I would highly recommend her to everyone!
Sent in by Open Doors
Brisbane, 24 March 2020
Mel is friendly, prompt, and great at what she does. What more could you ask for? =D
Sent in by Virginia Berechree
Launceston, Tas, 02 May 2020
You – are a dead set legend!! While you have virtually no income from no new bookings and are probably losing some commission on trips like ours with some refunds, you are still working tirelessly to ‘fix’ what you can for us. Please know that it is much appreciated!!
Sent in by Wendy Tegg
Rutherford, 24 March 2020
Thank you for the very professional and friendly way that everything from booking our cruise to us unfortunately having to cancel beyond our control at this time, for how it was kindly handled.
Sent in by Dianne Gee
Sydney, 08 April 2020
Amazing to deal with. Nothing was too difficult and Bec definitely went over and beyond to make sure we are happy with our holiday booking.
Sent in by Helen Macolino
Sydney, 08 April 2020
Bec was very efficient with my queries and she found the best price. Highly recommended!
Sent in by Donna L
Brisbane, 06 May 2020
You have no idea how much it has helped my stress levels knowing you are taking care of my booking during the COVID19 situation ! I will definitely be using you for every trip from now on, even within Australia. I have also been telling everyone I know they should use your services as well! Thank you thank you thank you ...