Trust your travel company

29 May 2017

Booking a holiday should be one of the most exciting and stress-free experiences in anyone’s life. From dreams of drinking cocktails in the sunshine to discovering new cities and landmarks, a holiday should be a chance to relax and create new adventures. 

However, for many this dream can be too good to be true. European authorities have recently shown that some websites showing bargain prices for flights, hotels and other travel bookings are often not giving customers accurate information. In some cases, the first price shown is actually lower than the eventual cost of your holiday, causing holidaymakers to abandon plans of their perfect trip.

Put simply, in order to get the holiday of your dreams, you need to be able to trust the company you book with.

The best way of developing this trust is establishing a long-term personal relationship with the people behind your holiday. At Travel Counsellors, we assign each of our customers with a personal ‘Travel Counsellor’, designed to get to know your needs, preferences and hobbies. By working closely with you, we are able to provide a truly tailored and bespoke holiday package, and offer the security of a point of contact for any queries or problems. 

This caring approach is underpinned by our market-leading technology, allowing you to contact our Travel Counsellors 24 hours a day, seven days a week. Last year, we launched our ‘myTC’ mobile app, which provides all of our leisure and corporate customers with instant access to travel information, itineraries and travel documents.

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When it comes to booking a holiday, you need to know that the company you book with has all the details sorted, no matter how big or small, leaving you in the position to sit back, relax, and make more memories.

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