Sent in by Christine Bayfield
Cranbourne, 15 September 2018

Neither my friend nor I are very seasoned travellers and have never been on a cruise. Susan has been so helpful right from the beginning in terms of accessibilty, presenting a range of options to suit our needs and making the whole planning, booking and...

Neither my friend nor I are very seasoned travellers and have never been on a cruise. Susan has been so helpful right from the beginning in terms of accessibilty, presenting a range of options to suit our needs and making the whole planning, booking and payments a seemingly seamless process.

Sent in by Leila Pearson
NSW 2155, 18 September 2018

Jennifer is very patient, attentive, approachable, polite and always willing to help. Jennifer went above and beyond to make sure we had exactly what we wanted for our special holiday. She definitely exceeded my expectations. Thank you Jennifer!

Sent in by C Gillespie
Melbourne, 17 September 2018

Lucinda, your customer service in terms of being prompt, helpful, efficient etc is 10/10. Many thanks and we will continue to work in partnership with you.

Sent in by Janice Shepherd
Mornington, 15 September 2018

Susan Bradford is always so helpful... I wouldn't use anyone else.

Sent in by Stephen Hughes
Quakers Hill, 13 September 2018

Lisa has been great in meeting our requests and organising everything we need for our holiday. Any changes that needed to happen were never too much trouble, everything was done without delay and options were supplied for timing and accommodation. I will...

Lisa has been great in meeting our requests and organising everything we need for our holiday. Any changes that needed to happen were never too much trouble, everything was done without delay and options were supplied for timing and accommodation. I will be definitely be using Lisa to book my next holiday.

Sent in by Cynthia Bordador
Kellyville, 19 September 2018

Karen was just amazing and very thorough. She went above and beyond with her service. She even went to the currency exchange with me as it was my first time. She does plan your holiday as if it was hers! Highly recommend.

Sent in by C Pollitt
Sydney, 17 September 2018

Lucinda has been most attentive and patient with our travel bookings.

Sent in by Nola Heaney
Mt Eliza, 15 September 2018

Lovely, caring, interested and professional are some of the adjectives that describe Susan. A very capable person, to whom nothing is too much bother. So happy to have been referred to you Susan. Thank you.

Sent in by P Harrison
Melbourne, 13 September 2018

We had a bit of a complicated process, co-ordinating my international flights, bank accounts and destinations, but Andrew guided me through with true professionalism and patience. A real professional!

Sent in by Norma Dewhurst
Mornington, 15 September 2018

Susan is always very helpful and it is always a pleasure to have her organise my holidays.

Sent in by Maria Hoogenboom
Mornington, 15 September 2018

Sue is always ready to help you, no matter what is the problem. She has become a real friend.

Sent in by Julie Moss
Port Melbourne, 13 September 2018

Andrew is the most professional, knowledgeable and personable travel agent I have ever had the pleasure of working with. No challenge is ever too difficult for him to solve! I have no hesitation in recommending him to friends, family and colleagues!

Andrew is the most professional, knowledgeable and personable travel agent I have ever had the pleasure of working with. No challenge is ever too difficult for him to solve! I have no hesitation in recommending him to friends, family and colleagues!

Sent in by Impact Group AUS
Underwood, 18 September 2018

Mel Williams has been the best travel agent our company has seen in years. She is always going above and beyond to meet our corporate travel requests, all while working in between doctors appointments, school drop-offs and even on her own personal holiday...

Mel Williams has been the best travel agent our company has seen in years. She is always going above and beyond to meet our corporate travel requests, all while working in between doctors appointments, school drop-offs and even on her own personal holiday in Fiji. Mel is extremely friendly which makes it easy and comfortable to communicate with her. Recently, Mel has helped us put together a corporate travel request form that makes the process of travelling easier than ever. Thanks to her, Travel Counsellors are our go to travel agency and Mel is definitely our favourite out of the bunch!

Sent in by Louella Arnaiz
The Ponds, 18 September 2018

Jen has gone above and beyond in giving the best service in booking our flights. Very professional and knowledgeable in her field. Would highly recommend Jen to family and friends.

Sent in by K Morisson
Melbourne, 14 September 2018

Emma made sure our accommodation would be suitable for our needs and came back to us when it looked like she could get a better deal on airfares.

Sent in by A Bishop
Brisbane, 17 September 2018

Lucinda was a fantastic help. She was extremely helpful, professional, provided a quote in a very time sensitive manner. It was a pleasure to have had Lucinda's assistance with booking my trip and I will highly recommend her to friends, family and colleagues...

Lucinda was a fantastic help. She was extremely helpful, professional, provided a quote in a very time sensitive manner. It was a pleasure to have had Lucinda's assistance with booking my trip and I will highly recommend her to friends, family and colleagues for future trips.

Sent in by M De Vos
Brisbane, 17 September 2018

You looked after my needs like I was the only one making a booking. Thank you Lucinda!

Sent in by Karen Winn
Frankston, 15 September 2018

We have had nothing but first class attention and help from Susan in helping us sort our holiday out.