Hi, I am Jake and I would love the opportunity to be your personal travel counsellor. After a decade of being a travel agent, I have visited over 80 countries, lived in three European cities, and have travelled to all continents except for Antarctica (next on the to do list).
Let me be your travel designer who can offer resources far beyond the basics of organizing just a flight, lodging and tours. I can create trips that you just cannot book online - trips for travellers, not just tourists.
I believe that everyone should see as much of the world before it changes, and it’s changing fast. I want to help create a truly authentic and unique experience. Let me dig deeper into the mainstream destinations and go to lesser-known spots that can only be accessed with expert assistance. For example, hooking you up with a local Sicilian family in their home to learn how to make pasta, finding you the best steak restaurant in Buenos Aires that you can’t find in the guidebooks, or being whisked away by expert guides and concierges who bring you to that idyllic palace in India. I can help bring your holiday to life with care and passion.
I want to know what makes your heart race, what gives you goosebumps, what are your interests, tastes and preferences. This information allows me to customise helpful tips and honest advice for your tailor-made trip. Wondering how I can do it? I have feet on the ground, real locals that can book that special Michelin starred restaurant, help jump the line to the popular tourist site or point you in the right direction for the hole-in-the-wall unforgettable gastronomic experience.
If it’s open to visitors and on the map, then I can book it for you. Accommodation, transport, independent or group tours, car hire, travel insurance, cruises. If it has anything to do with travel I am sure I can book it for you, and being an independent agency I am not tied to any one supplier, as many other travel agents are.
So, whether you’re after a Big Five safari, an unforgettable Mediterranean holiday, a healthy dose of local culture or simply just a flight and insurance, please get in touch by phone or email. I am here to help.
My business draws on 14 years’ experience to tailor-make travel solutions for your business or pleasure travel.
Every business is unique and requires a different approach and what you will always get from me is a personalised award-winning concierge service arranging, knowledge and value for money. I will ask the right questions to ensure you get the correct result.
Leisure and group travel is what gets my heart racing and with over 14 years working in a holiday focused environment. Being a part of someone’s dream holiday is very satisfying and I treat it like my own, tailoring it very specifically to what my client is looking for.
Experience, passion, attention to detail & tailored approach.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely love travel! Take a look through my posts - you might find holiday inspiration where you least expect it...
23 September 2019
While Germany is well-known for its hearty food and beer, fairy-tale castles, and gorgeously preserved medieval towns, the country offers so much more than clichés. In addition to some of Europe’s most distinctive cities - Berlin, Munich, and Cologne, to name a few - Germany features diverse natural scenery (scenic lakes, mystical forests, soaring Alps), cutting-edge architecture, and celebrated contemporary art and let’s forget all that history (some not so nice, but it’s there, it happened and we must not forget) These are some of our favourite cities and the route recently taken on a week travelling around Germany on the...
26 June 2019
The journey into the Arctic is not your typical cruise and suits those with a taste for adventure and unpredictable travel. I’d come in search of wildlife – mainly polar bears, to be more precise. It was summer and the animals were enjoying the milder temperatures. Early in the season, the Arctic landscape looks more dramatic, the hills are covered in snow and the wildlife is just starting to breed. Even better, there’s 24 hours of daylight, so a greater chance of seeing polar bears on the ice. Svalbard is a land that is vast, pure, fragile, stunning in its simplicity,...
11 April 2019
Part fantasy, part historical museum Russia reads as though it were a work of seminal fiction. A storybook landscaped of castles, palaces and cathedrals, this romantic place seems strange to think its still shrouded in mystery considering it’s the largest country in the world. The brutal simplicity of the soviet tower blocks contrasts with the whimsical splendour of the hermitage. Over the past few years its become a better travelled destination, with many coming to enjoy its vibrant onion domed churches, incredible cross country train journeys and tasty cuisine. We started our adventure in the majestic...
11 March 2019
I was lucky to be whisked away to Thailand on a work trip to see and experience Hua Hin, the rare jewel 3 hours’ drive from Bangkok. It’s an alternative beach side destination to the usual Phuket and Koh Samui resort holidays we are used to. We first spent a day in Bangkok exploring like a local. I’ve lost count how many times I have been to Bangkok, but this was the first time I had experienced a day trip through the eyes of a local. We were whisked to small, unheard of temples and markets and we explored the...
12 November 2018
Tell the world you're about to travel with kids and you’ll often get two reactions. The first “Oh wow” The second “Are you crazy?” Don’t let any of these responses get to you and change your mind. Here are my tried and tested tips to keep your sanity whilst traveling with kids. The result of millions of miles travelled, and thousands of memories made. Let’s start with flying - It’s the number one stress that comes to mind when you put the words 'travel' and 'kids' together. My number one advice is – don’t worry about anyone else on that plane but yourself...
03 October 2018
After seeing a picture of To Sua Ocean Trench (a giant saltwater swimming hole connected by an underground lava tube) while scrolling through Instagram, I knew I needed to get myself to this tropical pacific paradise. It’s a destination that is not in the forefront of Australian tourism, battling the odds against Fiji or Bali. I have been a travel agent for the past decade and I have to say I have only booked Samoa twice in my whole career, both times for Samoans returning home to visit family. Never have I been asked of the possibility of organising someone’s...
06 June 2018
Are you wanting to find a destination where tourists are almost non-existent? Where you feel like you're the only soul around? A place where you can truly embrace the natural beauty of your surroundings? Well look no further! This place does still exist and it’s smack-bang in the middle of the Atlantic, between Scotland and Iceland. The Faroe Islands, owned by Denmark, possessing Icelandic vibes and is Europe's best kept secret... Maybe not for long though, so start packing those woolies! 10 must do's and see’s on these unspoiled volcanic islands 1- Saksun on the island of Streymoy for grass covered...
Sent in by Adam Blinman
Sydney, 19 February 2020
Jake is amazing at getting me the flights I want, the seats I want and is very responsive to emails/calls and great to deal with. I really appreciate his knowledge of places and destinations, and his tips and advice based on his personal experience and insights. He's my travel agent of choice!
Sent in by Peter Fava
Perth, 16 December 2019
10+++++++++ Thankyou Jake, you made it very easy and that is saying something in this day and age. I will certainly recommend you to everyone l talk to. Cheers.
Sent in by Rita Cassar
Port Fairy, 24 October 2019
I would highly recommend Jake to friends and family as I know puts in a lot to do the research in making sure the best outcome for an amazing holiday experience to be had. He has such dedication for his clients.
Sent in by Russell Macumber
Melbourne, 01 August 2019
Super helpful, accommodating, flexible. Until we chatted to Jake, I actually wondered why people still use travel agents! There is soooo much info online, its great to have an experienced expert with the right connections to lean on for guidance and advice.
Sent in by Nicole Toole
Melbourne, 31 July 2019
We loved working with Jake and will have him on speed dial as we add more things to our itinerary
Sent in by Rosemary Walsh
Melbourne, 17 July 2019
Very friendly and informative. Answers all my strange questions. Offers alternatives when my request did not work out.
Sent in by Matt Fava
Perth, 19 June 2019
Could no ask for more Jake went above our expectations in achieving everything we wanted guiding us in the right direction the whole way, very happy with the price the service and the itinerary he has put together will be recommending this service to any body I know that will be in need. Thank you very much.
Sent in by Samantha Grioli
Melbourne, 15 May 2019
Fantastic customer service every time! So great to deal with making everything so easy. I would recommend Jake to anyone!
Sent in by Kate Baldwin
Melbourne, 29 April 2019
Jake, is extremely amazing his service is second to none. He makes all our adventure effortless and knowing he is there when we need him makes it a dream!!!!
Sent in by Gordon Johnson
Melbourne, 17 March 2019
Great service..... simple and easy...... great advice.
Sent in by Pamela Camille
Melbourne, 10 March 2019
Jake was an excellent Travel Counsellor and we will use him again in the future. He was prompt with reply, quick, efficient and importantly extremely knowledgeable about travelling and airlines. We will recommend him to all our travelling friends.
Sent in by Suzanne Pinchen
Melbourne, 27 February 2019
Jake shares and values our curiosity, approach to travel and respect for other people's culture and community.
Sent in by Alice Blackwood
Melbourne, 22 February 2019
Jake, you've always booked us great holidays and been nothing but supportive and positive to deal with - thank you!!
Sent in by Maria Kandasamy
Edinburgh, Scotland, 20 February 2019
Jake is simply superb, prompt, efficient and patient despite some changing plans! Thanks Jake!
Sent in by Vicky Hart
Melbourne, 23 November 2018
Fast efficient personable and knowledgeable... everything I could wish for in a travel agent!
Sent in by Laura Suchanek
Melbourne, 08 November 2018
I can honestly not recommend Jake enough!! He helped organise our entire holiday and took away the stress's that come with that and made it just FUN. He was always there to talk either via email or on the phone to answer any last-minute questions or changes we wanted to make and help with what to do and where to visit i.e. tours, food when we arrive and as Jake has travelled the world I know the places he will mention will be amazing and we wouldn’t have known to go there without his assistance. I would highly recommend anyone to get Jake to help assist with planning their dream holiday and we will continue to use him for life now for any future travels.
Sent in by Donna Solano
Melbourne, 06 November 2018
My first interaction with Jake was nothing but great. He listened to what we wanted this holiday to be, was very helpful, knowledgeable and very efficient. Just knowing he has travelled Europe (and with kids), reassured me in many ways that I have indeed found the perfect travel agent for us! I already have recommended him to a friend and would have absolutely no hesitation in recommending him to anyone I know who is planning a holiday.
Sent in by Lhamo Ma
Melbourne, 03 October 2018
Anyone can book a flight on their own, but only a few can plan an unforgettable trip, Jake is the guy who makes planning a trip fun, exciting, and most of all hassle free! Over the past 10 years I have been organising all my travels with Jake's personalised and prompt service, he makes it his mission to ensure I experience smooth travels, but most of all, an incredible journey. And you can count on Jake's expert advice because he has visited countless places around the world, sampled a wide varieties of tours, restaurants, and accommodation just so he can give you the most honest recommendations tailored to your interests and budget. I have nothing but praises for his help!
Sent in by Sarah Kennedy
Sydney, 03 October 2018
My go to guy for the best flights, Jake is so efficient and thorough and has got us some awesome deals in the past- Iggy and I will definitely be calling for your help with our 2018/19 year of world adventures!
Sent in by Stacey Irving
Melbourne, 03 October 2018
Jake is so full of enthusiasm for all things travel and adventure. Over the past ten years Jake’s has helped me travel through 4 continents seamlessly. What I have always appreciated is the way Jake also goes to the effort of providing first hand advice on the best way to authentically experience a new place. It’s the little tips like the best place to eat like a local, or the best little live music venues tucked away from the tourist trail, that make each journey memorable. I strongly recommend his services.
Sent in by Elspeth Dyce
London, UK, 03 October 2018
Jake has been booking all of my travel and holidays for the last 8 years and I wouldn’t go to anyone else. He not only books the flights you ask for, he always recommends different dates to make savings and also suggests new destinations that you wouldn’t think of. He suggests places to stay and even great places to eat and drink that are always away from herds of tourists, to make your trip the best! I highly recommend booking your next holiday with Jake!
Sent in by Sarah Adams
Melbourne, 03 October 2018
This guy is the James Bond of travel agents! I’ve booked heaps of trips through him and he’s friendly, efficient and will go that extra mile. He’s also been just about everywhere so he can give you tips that you know are true. Also if you love food, he does too (he was a qualified chef in another life) so he will tell you where to get the best pizza in Rome, the best Bratwurst in Berlin and of course the best apple pie in NYC. Other travel agents just don’t know this stuff. What you also get with Jake is a true passion for travel and that is reflected in his work. He will actually get excited about your trip, even though he’s not the one going! That excitement turns into quality experiences for you. If you can handle the green eyed jealousy monster then check out his amazing Instagram feed for a taste of the type of trip you can expect to book through Jake. Not related: he’s one stylish cat!
Sent in by Daniel Swanepoel
Melbourne, 03 October 2018
The best there is! Jake has been helping me plan epic holidays for the last 3 years, and has hit the nail on the head every time! It's nice to have a travel guy. On top of it all, it seems like he's been to every corner of the earth and has amazing tips for whatever your needs are!
Sent in by Elizabeth Leveridge
Melbourne, 03 October 2018
It is always a delight to have experience, good mannerisms, a keen sense of listening and ensuring that what you requested is what you get, Jake is great at customer service with a smile.
Sent in by Renato Medina
Melbourne, 03 October 2018
I have booked many international trips with Jake along the years. South America, Europe, Australia and so on. Jake is amazing!!! He's always able to find the best deals, amazing accommodation and great flights. Everything has always been arranged for us, including all insurances, transfers, expeditions at our destinations, car hire etc. Would not hesitate to recommend him as the most efficient, friendly and gracious person in the industry.
Sent in by Marle Tyrrell
Melbourne, 03 October 2018
Jake was great while planning our trip to Sri Lanka and had no idea what to expect or how to get the best of our short time away, really supportive and prompt in response when while we were there and had heaps of knowledge to share with us too. Thanks Jake!
With independent access to hundreds of travel suppliers around the world, I can pick out exceptional offers with amazing added value. Take a look through my latest selections – but even if nothing catches your eye, let me know what you’re looking for and I’ll do my best to find it for you!
Contact me on 0423818581