Mel Williams

It's Nice To Meet You

My name is Mel Williams and I’m a Travel Counsellor from Brisbane, in sunny Queensland. I live here with my husband and 3 young boys. Travel is my passion and I love to help people realise their travel dreams.

I’ve been to and lived in many wonderful places such as the Maldives, Europe, Morocco, Asia, UK, North America, the South Pacific and extensively throughout Australia.

I’d love to help you plan your next journey. Whether it’s experiencing Australia like never before, getting into the hustle and bustle of global cities, your next business trip or taking a well-earned trip to relax on the beach, I can be there to help with it all.

I’ve been in the travel industry since 2009, and pride myself on excellent service. I started my journey in the travel industry as a retail agent and worked my way up to manage a store. I love getting to know my customers and create the exact type of holiday they’re after. Being a Travel Counsellor means that I can do that. I’m at home, which makes me flexible to help with your travel needs so whether it’s a quick call or email on the early morning coffee run or after business hours, I can always be available at a time that suits you.

I can’t wait to hear from you and look forward to helping you with your travel.

Message Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-

My Travel Blogs

I absolutely love travel! Take a look through my posts - you might find holiday inspiration where you least expect it...

New York

04 July 2018

If you’re looking to experience that hustle and bustle, the lights, the feelings, the heart racing kinda travel, then NEW YORK is the place for you. It’s no secret that if anyone were to ask me my favourite city to visit it would hands down be NEW YORK. My first time there I was young and caught up in the bright lights, the movie spots and the shopping it was an exciting experience to be there. After visiting again years later I was older and soon realised that NEW YORK had SO much more to offer. There are some definite must...

My customer stories

Excellent service, very quick responses, great communication and flexible with all requests made.

Mel has always been very courteous and accommodating with our holiday requirements - checking to see that everything moves smoothly through the whole process - many thumbs up

Excellent, friendly service.

Mel you’re amazing. Thank you!!!

Mel made the experience of booking flights for our trip next year really easy with super quick responses/ ideas and options to consider. Mel's customer service was outstanding we will recommend Mel's service to all our friends to experience. For theses reasons we score 10.

Mel is very efficent. She delivers beyond what she has promised

Mel was brilliant to work with - would totally tell others to use her for their travel needs

I just wanted to say a big thank you for your assistance in planning our holiday. We had such a wonderful time away and everything went really smoothly, from flights, accommodation and hire car. We had no dramas anywhere we went .

Really positive service and made bookings easy

Mel was very prompt with responding to my questions and had my holiday organised within a few days of first contacting her. Mel listened to my requests and put everything in place accordingly. Great job.

Your service is exceptional, I thank you.

Thank you Mel, you were amazing and made everything so easy and stress free for us!

Mel Williams is excellent. Worked way quicker than I was expecting and dealt with my annoying requests with ease.

Excellent, helpful, nothing was too much trouble.

Mel was very friendly and helpful and prompt.

I couldn’t have asked for an easy booking process. You’re truly a pleasure to deal with Mel!

Mel has been very courteous and highly professional ensuring us of a wonderful holiday

Mel was amazingly efficient and helpful, she understood that we needed a good deal, and met our time expectations with flights perfectly. We will absolutely use her again and recommend her for any travel!

Mel was amazing at planning and organising our trip to New Zealand. All the hard work is gone when Mel comes along. She planned a wonderful itinerary

Mel, is great - very helpful and even when lots of changes and questions are thrown her way... Highly recommended!

Absolutely love Mel at Travel Counsellors!

Mel was very patient, friendly helpful. She was very professional.

Very thorough, was great to know it was being sorted, one less thing I needed to worry about!

I’ve already been recommending Mel! Will continue to do so. Love how quickly she gets back to you, and how she patiently works through different requests to find the right fit.

Mel is an amazing Travel Counsellor! She has a wealth of knowledge on all the things to see and do when traveling to different locations around the globe. Mel also has the patience of a saint, when it comes to changing the itinerary or even the whole holiday even after you have already discussed with her possible travel destinations and what you would like to do. I highly recommend Mel to help you plan your next adventure!

10/10. 100% awesome.

Highly Professional Travel Consultant?? Your business and family travels are in excellent hands with Mel Williams.

Mel is so great. She has taken care of many leisure and corporate bookings for me. Highly recommend!

Great experience with obtaining quotes and booking holidays with Mel. Everything has come in a great time frame and all queries have been answered with Mel going above and beyond our expectations. Thanks :)

Mel Williams has been the best travel agent our company has seen in years. She is always going above and beyond to meet our corporate travel requests, all while working in between doctors appointments, school drop-offs and even on her own personal holiday in Fiji. Mel is extremely friendly which makes it easy and comfortable to communicate with her. Recently, Mel has helped us put together a corporate travel request form that makes the process of travelling easier than ever. Thanks to her, Travel Counsellors are our go to travel agency and Mel is definitely our favourite out of the bunch!